At Horn Market, we work hard to deliver every order with care and accuracy. Due to high demand and the handcrafted nature of many of our products, please review the updated shipping and processing terms below.

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Order Processing
• Please allow 5–7 business days for processing before your order ships.
High demand, holiday volume, and product availability may extend processing times.
• Orders are not processed or shipped on weekends or holidays.
• Processing time is separate from shipping time.

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Shipping & Delivery
• Shipping times are estimates and not guaranteed.
Once your order is handed off to the carrier, transit times are out of our control.
• You will receive tracking information as soon as it becomes available from the carrier.
• Weather delays, carrier backups, and peak-season surges may impact delivery times.

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Address Accuracy
• Please ensure all shipping information is correct before submitting your order.
• Horn Market is not responsible for packages delivered to incorrect or undeliverable addresses provided by the customer.

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Damaged, Lost, or Delayed Packages
• If your package arrives damaged or tracking shows it as lost, contact us immediately.
• We will assist with the carrier claim process and work with you toward the best resolution possible.
• Delays caused by the carrier do not qualify for refunds of shipping costs.

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Customer Support

If you have questions about your order or need assistance, please reach out:

📧 support@hornmarket.com